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We understand that life is busy, plans change and the unexpected arises! If you need to cancel or reschedule your appointment, you can do so by contacting firstname.lastname@example.org up to 12 hours in advance of your booking without penalty. If you cancel or reschedule within 12 hours of your appointment, a 50% service charge will be added to your next appointment with us. Thank you for your understanding and ongoing support of No.11 Spa!
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